Customer Testimonials
Nice people good place to shop for a car or Jeep
Great customer service in repairs/service dept. Thank you Alex Osuna for your great customer service regarding my experience at Kearny Mesa CDJR. I wasn't looking forward to bringing my Jeep in, knowing it would be time consuming and very inconvenient. I have an older model jeep and was prepared to wait all day for the repairs to be finished, which is my experience with other dealerships. I was pleasantly surprised when Alex suggested a rental so I could get on with my day. I really appreciate a dealership that is loyal to all of their customers not just those ...
We had a lot of trouble with our car and getting customer service. Once the issue was brought to the attention of the manager Jeremy, he did everything in his power to correct the situation. They can be frustrating at first, but ultimately really care about their customers and we were very happy with how things ended up!
Extremely attentive over the phone AND in person. Thank you to Jennifer, Troy, and Zachary! I was able to get a last-minute appointment to check condensation in the headlight. Arrived for a 9 AM appt on a weekday - and it was POPPIN’! There was quite a line of cars getting service, and all the reps were efficient and courteous. I didn’t feel ignored or rushed or like “just a number”. This is in contrast to the other Dodge dealership/service centers I called in the area :::ahem::: (the one in La Mesa and Mission Valley area), which I felt ...
Had my part I called got great help ordered my parts I wanted arrived the next morning like yhet said very knowledgeable employees
Alex the service advisor is excellent! During these times with Covid19 going on, the people in Kearny Mesa Chrysler Dodge Jeep did an excellent job taking care of me with my Jeep. Went for an oil change, and had a minor check engine light. All taken care of without charge. Thanks Alex!
Honest, informed, researched vehicle specs and advised me of changes to service option based on accurate vehicle specs. Service solved my problems for less than I was expecting.
We received excellent service from Billy, Service Advisor, when we brought my parents' Dodge Caravan in after breaking down on the freeway. Billy greeted us, even though it was past closing time on a Friday night, ran the codes and let us know when to expect a call back with an update. He used his expertise to track down extended warranty information, which really saved the day! We really appreciated his attentiveness and we fully recommend working with him! Although the check engine light reappeared and we had to bring the car back in, Billy made sure our wait was ...
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