Honest, informed, researched vehicle specs and advised me of changes to service option based on accurate vehicle specs. Service solved my problems for less than I was expecting.
We received excellent service from Billy, Service Advisor, when we brought my parents' Dodge Caravan in after breaking down on the freeway. Billy greeted us, even though it was past closing time on a Friday night, ran the codes and let us know when to expect a call back with an update. He used his expertise to track down extended warranty information, which really saved the day! We really appreciated his attentiveness and we fully recommend working with him! Although the check engine light reappeared and we had to bring the car back in, Billy made sure our wait was ...
Billy in Service takes excellent care of my challenger and I
Billy in service is doing an awesome job fixing my 2005 Dodge Ram Disiel. Appreciate it
Thank you to Alfonzo for being such a helpful, stand up guy. I went in with concern that my warranty was expiring soon and he gave my Jeep a quick look to make sure there were no concerning alerts. He clearly laid out options for service plans and never once made me feel pressured or skeptical of his honesty. This Jeep location is further from me than others, but I with absolutely be coming back here for service. Thank you
Who ever thought going to a car dealer would be so pleasurable. Danton in service and pavel in sales, thank guys for such a great experience!!
While I had a poor experience the first time, with some communication errors, after speaking to the manger and going back for a separate service they did a much better job the second time around.
Friendly and helpful staff but we did not purchase so can not comment about that experience.
Great service from Lamar, really made my day
I purchased my Jeep back when this dealership was Rancho Chrysler Jeep Dodge. I had a recent issue with Chrysler Corporate, and after speaking to the Service Manager, Danton Cramer, he spent time with me, listened to my concern, contacted Chrysler Corporate on my behalf and after nearly an hour of discussion, he resolved my issue. I have no doubt that a Service Department managed and run by such an outstanding individual will carry forward the high standards that I've come to know with this dealership. I highly reccomend!!